CMMI Capability Maturity Model Integrationis a process improvement approach whose goal is to help organisations improve their performance. Page 1 GAO-04-394G GAO IT Investment Management Framework Preface Investments in information technology (IT) can enrich people’s lives and improve organizational performance. Agile goal management… TBM definition The technology business management (TBM) framework helps companies integrate IT into the organization, with the goal of … Federal Acquisition Certification-Program and Project Manager Program (FAC-P/PM), December 16, 2013. Managing and governing all IT projects from perspective single, standard project management framework facilitates HHS-wide compliance with the Clinger-Cohen Act, FITARA, and other legislative and regulatory requirements that require HHS to manage and govern its IT projects from an enterprise perspective. Complying with CPIC Policy to ensure alignment of projects with mission priorities prior to proceeding with the project. Effectively utilizing an incremental development methodology that produces end-user functionality at least every six months as specified in the Project Process Agreement that is approved by IT Governance. This policy applies to all OPDIV and STAFFDIV employees, contractor personnel, interns, and other non-government employees. Toll Free Call Center: 1-877-696-6775​. These KPIs will be set out within the Performance Management Framework process, rather than being defined in this strategy document. set forth in DoDI 8500.01, “Cybersecurity,” and DoDI 8510.01, “Risk Management Framework (RMF) for DoD Information Technology (IT)” and their successors. Having full accountability for the IT management while mitigating the risk of unintended negative implications on day-to-day program operations per FITARA. Participating in user acceptance testing to validate system requirements are met. Figure 4. In addition, "performance indicator" and "performance measure" are sometimes used interchangeably. It ends when an employee leaves your organization by way of finding a new job or retiring. The EPLC Policy is being revised i… A two-phased Implementing appropriate improvements to the EPLC framework to facilitate improved project performance and appropriate engagement levels between program managers and IT stakeholders. Flexibility: The EPLC is designed to provide the flexibility needed to adequately manage risk while allowing for differences in development methodology, project size, complexity, scope, duration, and acquisition strategy. The HHS Office of IT Strategy, Policy and Governance (OSPG) is responsible for the development and management of this policy. All organizations collecting or maintaining information or using or operating information systems on behalf of HHS and/or its OPDIVs and STAFFDIVs are also subject to the stipulations of this policy. Divisions of HHS commonly use websites, blog entries, and social media posts to issue communications with regulated parties. The performance measurement framework developed by the study is structured using the Balanced Scorecard (BSC) and can be used to quantify benefits and … Operating according to an approved charter. Service metrics measure the performance of the technology that supports the process. All HHS IT projects shall be managed using the HHS EPLC Framework, including life cycle phases, reviews, deliverables, activities, responsibilities, and tailoring, regardless of the specific development methodology used. This Policy will not be implemented in any recognized bargaining unit until the union has been provided notice of the proposed changes and given an opportunity to fully exercise its representational rights. Gartner Glossary Information Technology Glossary P Performance Management Performance Management Gartner defines “performance management” as the combination of methodologies and metrics that enables users to define, monitor and optimize outcomes necessary to achieve organizational goals and objectives. Ensuring that the EPLC framework provides the necessary project performance transparency through life cycle reviews and stage gate approvals across all OPDIVs and STAFFDIVs. Use of IT Performance Management Framework COBIT health checks are used to determine current state of IT and identify weaknesses in processes and controls COBIT metrics are used to track outcomes and performance of key IT Processes. Ensuring they work closely with their OPDIV CFO, CAO, Division leadership, and mission/program managers using governance processes aligned with their mission responsibilities throughout Division-level planning, execution, and evaluation processes per FITARA. The effective date of this policy is the date it is approved. Alongside its physical, human and financial resources, a local government must manage its information resource in a way that enables services to be delivered that best meet community needs and the priorities set by Council. Implementing an appropriate level of IT governance that reflects the EPLC framework and requirements for projects under their purview. Please refer to the EPLC Framework Overview Document for specific information about the EPLC. Performance Measurement Framework 4 1.3 Link Between Performance Measurement and Financial Information Performance measurement is linked to financial information in a variety of ways. Implementing appropriate improvements to the OPDIV processes to facilitate increased project performance. Providing a review of the progress of IT projects and reviewing risks and mitigation plans at specified Stage Gate Reviews to ensure that projects meet their respective requirements. This policy also applies to all HHS OPDIVs and STAFFDIVs, as well as all organizations conducting business for and on behalf of HHS OPDIVs and STAFFDIVs through contractual relationships. All HHS IT projects shall use appropriate, proven development methods to ensure that planned and actual delivery of new or modified technical functionality occurs at least every six months, including but not limited to agile methods to ensure incremental delivery. Receiving and logging requests for changes to the EPLC Framework and Artifacts; Reviewing EPLC implementation policies and procedures for each Operating Division (OPDIV); Conducting regular reviews of change requests to the EPLC Framework and Artifacts; Accepting or rejecting the requested changes; Requesting additional information on a change request, if needed; and. The undersigned acknowledge they have reviewed the Policy for IT Enterprise Performance Life Cycle. On a macro level, the CTA The EPLC framework allows tailoring to accommodate the specific circumstances of each project. Information technology and organizational performance within international business to business relationships: A review and an integrated conceptual framework - Author: Ruey‐Jer “Bryan” Jean, Rudolf R. Sinkovics, Daekwan Kim The EPLC Policy is being revised in 2016 to incorporate project management elements FITARA. This policy shall be applied in conjunction with the HHS Enterprise Architecture Policy, the HHS Capital Planning and Investment Control (CPIC) Policy, and the HHS Information Technology (IT) Performance Baseline Management (PBM) Policy. IT performance management can be defined as the area of setting goals, responsibility accounting and monitoring/ analyzing/ governing and improving the performance of IT. Key Processes and Associated KPI—Template. Changes to this policy will be coordinated with and approved by the undersigned or their designated representatives. The EPLC CCB is responsible for: This HHS OCIO IT EPLC Policy is implemented in conjunction with the following guidance: HHS Acquisition Regulation (HHSAR), December 18, 2015. The Framework outlines a set of agreed terms for performance information for use within the public sector. This policy will be implemented as appropriate in accordance with applicable HHS Acquisition Regulation (HHSAR) rules that are promulgated on this subject and will be incorporated into applicable HHS policies. Implementing the EPLC framework helps ensure the quality of HHS IT products through improved project management processes. Ensuring there is active participation of critical partners and IT governance throughout the IT project life cycle to ensure the project remains targeted on high priority business needs. Identifying the business needs and performance measures to be satisfied by the project. Providing recommendations for improvement, continuation, termination, and reviewing risks and mitigation plans. This policy does not supersede any other applicable law or higher level agency directive, or existing labor management agreement in effect as of the effective date of this policy. Note: IT Project Managers must have the appropriate level of certification given the size, risk, and complexity of the project. General Accounting Office, Information Technology Investment Management: A Framework for Home > Web > Governance > Digital Strategy > It Policy Archive > Policy for Information Technology (IT) Enterprise Performance. While not all the tools are in place at every organization, the new practices are becoming clearer and more standardized, and they are definitely working. Conducting periodic audits of EPLC activities across HHS in order to maintain assurance that projects are being managed according to the EPLC methodology. Performance Improvement Lifecycle provides the foundation for sound information and IT management practices, end-to-end governance of IT investments, and alignment of IT … subject of performance management systems, their use in public institutions and how such systems could be supported by information technology to enhance performance and efficiency in public institutions. U.S. Department of Health & Human Services Information is a strategic resource that underpins the key functions and decision making processes of a local government. Performance Solutions Build capabilities and improve your enterprise performance using: CMMI V2.0 Model Product Suite, CMMI Cybermaturity Platform, Medical Device Discovery Appraisal Program & Data Management Maturity - The Contractor shall provide support for the independent assessment of compliance of information The HHS OPDIVs are responsible for preparing implementing documentation within 120 days of the effective date of this policy and providing a copy to the HHS CIO. The HHS policies contained in this issuance shall be exercised in accordance with Public Law 93-638, the Indian Self-Determination and Education Assistance Act, as amended, and the Secretary’s policy statement dated August 7, 1997, as amended, titled “Department Policy on Consultation with American Indian/Alaska Native Tribes and Indian Organizations.”  It is HHS policy to consult with Indian people to the greatest practicable extent and to the extent permitted by law before taking actions that affect these governments and people; to assess the impact of the Department’s plans, IT investments and projects, programs and activities on tribal and other available resources; and to remove any procedural impediments to working directly with tribal governments or Indian people. Providing ongoing advice and counsel to the integrated project team. Execution of the Budget (July 27, 2002) and Circular A-130, Management of Federal Information Resources (Nov. 28, 2000). This policy mandates the use of the Department of Health & Human Services (HHS) Enterprise Performance Life Cycle (EPLC) framework for information technology (IT) project management at HHS. Ensuring effective incremental development principles and practices. The importance of performance information and measurement has also been articulated in the Results for Canadians document, issued by Treasury Board in May 2000, entitled “A Management Framework for the Government of This policy revises and supersedes the “HHS OCIO Policy for Information Technology (IT) Enterprise Performance Life Cycle (EPLC)” dated October 6, 2008. At the heart of accountability is measurement and evaluation. 200 Independence Avenue, S.W. Ensuring that project staff and contractors comply with the requirements of this policy for day-to-day management of the project. Developing and sharing best practices for cost estimation, appropriate metrics and other areas of common interest to help assure successful outcomes of the IT project. That is why on May 11, 2017, the President issued an Executive Order on Strengthening the Cybersecurity of Federal Networks and Critical Infrastructure requiring federal agencies to use the Framework. Reviewing and providing feedback on changes to the EPLC Policy. Collaboration: Critical Partner and stakeholder functions are performed throughout the life cycle of projects to include timely, effective multi-disciplinary reviews of IT projects. The Integrated Planning an… Over the last five years, organizations have radically changed the way they measure, evaluate, and recognize employee performance. Today, with much initial experimentation, continuous performance management practices are being deployed on a wide scale. and organisational constructs, enabling technology and information fail to align. CMMI can be used to guide process improvement across a project, a division, or an entire organisation CMMI is registered in the U.S. Patent and Trademark Office by Carnegie Mellon University IT Governance Organizations/Boards (HHS, OPDIV, and STAFFDIV Levels), HHS Capital Planning and Investment Control (CPIC) Policy, HHS Information Technology (IT) Performance Baseline Management (PBM), Enterprise Performance Life Cycle Framework Overview Document, EPLC Templates, Practices Guides, Checklists, and Job Aids, Federal Acquisition Certification-Program and Project Manager Program (FAC-P/PM), HHS OCIO Policy for Information Technology Capital Planning and Investment Control, HHS IRM Policy for Conducting Information Technology Alternatives Analysis, Improving Information Technology (IT) Project Planning and Execution, HHS Information Technology (IT) Performance Baseline Management (PBM) Policy, HHS-OCIO Policy for Enterprise Architecture, HHS-OCIO Policy for Management of the Enterprise IT System Inventory, Management and Oversight of Federal Information Technology, Preparation, Submission and Execution of the Budget, Management of Federal Information Resources, HHS-OCIO Policy for Records Management for Emails, HHS-OCIO Policy for Personal Use of Information Technology Resources, HHS-OCIO Policy for IT Security and Privacy Incident Reporting and Response, HHS-OCIO Policy for Privacy Impact Assessments (PIA). Implementation of the EPLC methodology allows HHS to improve the quality of project planning and execution, reducing overall project risk. EPLC establishes a project management and accountability environment for HHS IT projects to achieve consistently successful outcomes that maximize alignment with Department-wide and individual OPDIV goals and objectives. The term "performance information" is used as a generic term for non-financial information about government services and activities. Conducting formal Project Reviews at specified points in the life cycle. {5¸ TÎ2(““89°×?Âo;øñèҟšœ50óóPW2ÉrÆ0Ë~WåÐУА š–bÈz>ôó‰"ó LšU´0Ù÷Œ'£…° ->Ü´ø°8Àwƒ,`_Bý.§Ãâiw#s¯œ}­öëêjƒ´ö(Yp}cF¿în9£¯vwŒ«w’ 'IT Strategy Framework (Information Technology Strategy Framework) is a formal definition of the essential elements or components of IT Strategy, and their inter-relationship. 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