Lol!!! After chatting back and forth for over an hour, the agent told me I would hear back over email within the day. Clear communication with easy pickup for first time Turo user. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. With its affordable price and great user reviews, the Kinetic rock and roll Smart trainer is our number one choice. This review is for the Turo customer service runaround I received. All rights reserved. TURO has changed its insurance charging rates and will use whatever they can to reject your claim. I applied through other source. Friendly, easy to use app, and cheaper than Enterprise. What the f***! Turo is a car sharing marketplace that allows private car owners the ability to rent out their vehicles via an online and mobile interface. If it wasn't for Turo, I'd never be able to afford to get home to see my family. I will definitely use Turo again. A lot of airports that I land in, a car is then required to drive 1-3 hours to my destinations. While I was searching vehicl… But then there’s always the question of what happens when someone crashes your car. Also the worst part was that I trusted that the guy would show up on time and I had a meeting at 8am but ran late and it was a business meeting. I will definitely plan to use them again in the future when we need to rent a car. Goodbye Airport Rental Companies. Here are some of the key takeaways. | Read 81-100 Reviews out of 5,824 I was charged a deliver and trip fee totaling $166 after seeing my agreement. It took a little time to get an account set up, but that's ok. I saw this app in YouTube and decided to try it.I have always been hesitant of renting a car but with Turo it was smooth and simple.Very straightforward, no hidden surprises. It was a good experience overall. Turo made it easy for me to rent a vehicle in my neighborhood. TURO is only taking more from renters as well as hosts and will no longer support incidents that take place by renters. The experience we had being hosted by Derrell through Turo was spectacular. The customer service agent on the phone told me to re-enter my credit card information on the website. The process took 2 weeks. We had some flight delays that caused us to be several hours late and our provider was very considerate and accommodating. Do you agree with Turo’s 4-star rating? | Read 21-40 Reviews out of 8,021 We have had renters face scratch level incidents that got cleared through TURO, however, our latest TURO host experience after providing the evidence was not a pleasure at all. Do you agree with Turo’s star rating? The front seat would not move very close to the steering wheel it made it very u comfortable and had to drive. © 2021 Trustpilot A/S. Check out what 7,828 people have written so far, and share your own experience. The host we had was great and very communicative. A free inside look at company reviews and salaries posted anonymously by employees. 80 miles from my hotel. Do you agree with Turo’s star rating? I’ve never written a review and this is how you know I was so very disappointed. Do you agree with Turo’s 4-star rating? Actually better and easier than renting a vehicle from an airport rental car agency. Turo is really good and convenient. I’m usually easy going but Turo I can say by far are the worst people to deal with if you ever have an issue. Interview. Business review, new plans, & exciting updates for hosts. !Turo wants me to give them money for using the turo app. Turo is amazing! All content is posted anonymously by employees working at Turo. Excellent service, excellent operator. Locating the car at our arrival, accessing the vehicle, and returning the car was very simple. 3-We have met many great people along the way. I had an awesome experience with Turo. I called back and the new customer service agent was magically able to help, but said the issue would have to escalated to a higher person, and I would receive follow-up via email. Had it not been for my need for the vehicle I would have never rented from Eric because of the $50+ fee for cleaning. | Read 101-120 Reviews out of 8,089 If you are considering to host your car, think twice. Application. Do you agree with Turo’s star rating? We hung up and I tried the chat, and it wasn't working. On sale in the UK: Now: Engine: 2894cc twin-turbo V6 petrol, 434bhp @ 5700rpm, 406lb ft @ 1800rpm: ... Porsche Macan Turbo Performance Pack (2017) review… It creates better access to mobility, and enables economic empowerment -> this makes feel part of a special place. He let me know via email that day that it would take longer to fix the glitch in their system. It was every thing I wanted for my first Turo car share experience! The Turo car owner even dropped the car for me at the airport saving the hassle of the shuttle and long lines and the upsale of this and that. Turo UK Director, Xavier Collins, recently hosted a live webinar for our host community where he provided exclusive insights into the summers business performance and introduced the new protection plans for UK hosts. The app was a seamless experience and the handoff was well coordinated. I highly recommend Turo and definitively recommend Derrell as a host as he was very accessible, communication was swift, and the car was in superb conditions. | Read 81-100 Reviews out of 8,377 At least the car ran and drive good with no problems. Great communication with the host, accessible location from my home and a clean car that had a full gas tank :). FJ was clean and ready to go, great vehicle for snowy roads. I would use Turo again. We make reviews visible: 1. once the 10-day window has closed OR 2. when both parties have posted their feedback Then charging you for the gas that comes out of that pump.Turo: "Hey everyone, come use my business but, pay me first you jack***es." All rights reserved. What! I can't believe people are doing this. Uber would be too expensive and top rental car companies are too expensive. 2-The app/web interface is easy to use. A free inside look at company reviews and salaries posted anonymously by employees. Turo.com was originally RelayRides, a ride sharing company whose goal was simply to give car owners interested in making extra money a to rent their car locally to others who didn’t have cars or who were interested in renting cars for various tasks. And assure me that my identity is safe. Bad business indeed. Would do it again for sue, This is the most racist site ever cater to whites terrible experience I saved the lies and the proof of how bad turo is my lawyer is working on it. I was desperate though. Lol. He responded saying he had made a mistake with the listing. Got a car? Had to use Google and other community sites to see what information is safe and not safe. I plan to place my vehicle on this as a Host now that I'm convinced it's a great side income if you use your vehicle a lot! Check out what 6,010 people have written so far, and share your own experience. They also have really nice cars and very affordable and the hosts are so nice as well. Not only that, but the customer service said they would only reimburse me a maximum of $50 which was almost half less of the total wasted fare I used for Uber. Check out what 8,377 people have written so far, and share your own experience. I was disappointed by the renters ability to mandate a fee before returning the vehicle. We received a very small discount for this error, which did not make up the difference in price from a traditional car rental company, account for my time, or most importantly make the drive safer. I wish there were another competitor so I could take my business elsewhere. I’ll also be sure to read closely before accepting rentals in the future. This is my review of the Turo peer-to-peer car rental platform, from the owner’s perspective.. Over the last 4 months, my husband and I have managed to leverage underutilized cars in our driveway and the Turo platform to get a free Tesla Model S for our day-to-day driving. Turo charged me $260 in misc fees when the battery died on the car I rented. After discovering that I would be expected to take my car through a car wash before returning it to avoid a cleaning fee, I decided to add the post-trip cleaning add on. I was a bit pressured to go with the fee and rental because of my circumstance. Our trip was great, the car was spotless and Ppe items were provided for free! I'm a host and rent two of my vehicles. Also got the car on a low tank. for a total of 90 dollars wasted on Uber rides. I would have been ok if I violated some rule but ultimately I think it was a cheap way to get more money for an already overpriced car. This was a great experience! 167 Turo reviews. Brett from the TURO insurance department made up an incident that a renter caused claiming it existed already though it was clearly not there. It’s easy to use and provides a way better option than using the traditional rental companies. I followed-up, but still no reply. Both convenience and communication were spot on! The car rental company advertises several safety and security measures, including liability insurance, traveler screenings, and a 24-hour emergency line, but some | Read 41-60 Reviews out of 6,010 I could've went with a rental company. 164 Turo reviews. Sounds pretty straightforward, right? As a result we have collected a number of turbo trainer reviews and arranged them into our Best Turbo Trainer guide to help simplify the process. We love that we didn't have to pay extra to add drivers like we would have with a big rental company. I received an email a couple of days later, but the response was of no help at all (just explained how I could see the charges breakdown in my account, which I already knew). | Read 161-180 Reviews out of 7,129 Then, I did not hear from him for several days. They response quickly and professionally. Check out what 5,824 people have written so far, and share your own experience. Long story short I got the car late 1 hr and 1/2 then I get the car and it’s all dirty and the seats are sticky in some spots. Earn extra cash by sharing it on Turo. Lol... That's like grocery stores charging an entry fee. People would drive my car 1000 miles in 2 days and think I shouldn't charge them extra. If you don’t rate and review in that time, you won’t be able to do so. Thank god I have a vehicle of my own. Their new approach to local car renting is to promote their selection of vehicles to travelers who are interested in not getting the same old boring stock sedan from a traditiona… That did not work. You put in your requirements and Toro will show you what’s available.I did a quick search online for cars in Scottsdale and Orlando through various car rental agencies. NEVER rent through Turo, they WILL not cover you. Though, each driver had to register their license through Turo, which is a reasonable and wise request. I have not paid the excessive fee and would love to have it removed. It was super easy to communicate with the owner via the app and I felt like all the protections were in … Turo was a fantastic alternative to paying those ridiculous airport fees that rental car companies have to charge. Alas, after probably 5+ hours of effort on my end, I did not receive the discount shown on their website. A f***ing day!!! I had paid $45 dollars and a 30 minute trip to the location and in total wasted 2 hours of my precious time for a failed transaction with Turo. Overall, I found Turo's customer service very disappointing. Well, once we were in icy driving conditions in Colorado, we discovered the car was actually a front-wheel drive car by asking the host for any tricks to get the 4-wheel drive to work. Host status is ALL-STAR HOST. The car was great--exactly as advertised. Once you submit a review, you can’t edit it. I'm so grateful it exists. I was hesitant at first but after driving a Turo car for 10 days, I couldn't be happier with my decision to go with them. The ride was fun and smooth. This made renting a car very diffult to go all the way through. I responded but did not receive a reply. When I went to complete the update an error popped up on the website. 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