Valid until 12 January, 2021. ACI World has put together a preliminary assessment of the impact of COVID-19 on the airport business. ACI World Are you communicating your airport's health measures to your passengers and partners? Airports Council International-North America (ACI-NA) announced the recipients of the 2020 Excellence in Airport Marketing, Communications and Customer Experience Awards … Perennial winners from around the world include Indianapolis International Airport, Beijing Capital International Airport, Singapore Changi Airport, and Toronto Pearson, Aeroporto di Roma-Fiumicino, Mumbai’s Chhatrapati Shivaji International Airport, Delhi’s, Indira Gandhi International Airport, Shanghai Pudong International Airport, and Sheremetyevo International Airport. Manager, Communications GREEN Efforts to ensure a safe and healthy environment for travelers have earned recognition for Akron-Canton Airport. This marks a step change in the climate action of the airport industry. Airports Council International (ACI) this week named Minneapolis-St. Paul International Airport (MSP) the Best Airport in North America in its size category in 2018, along with Detroit Metropolitan Wayne County Airport. Learner Profile: Gregorio Matthew “Gregorio decided to train through the Online Learning Centre to develop his professional career, while recognising that the courses would ensure that he would keep up to date with Airport Council International’s (ACI) current best practices.” On Dec. 17, Airports Council International (ACI) World called on governments to recognize airport workers as essential as vaccination programs are rolled out once the … London Heathrow Airport: Hillingdon, Greater London, United Kingdom: LHR/EGLL: 64,687,737: 6.2% 2. Airlines and airports stress need to align European Commission proposal on airport slot relief in Summer 2021 with aviation industry recommendations. This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The world's busiest airports by passenger traffic are measured by total passengers (data from Airports Council International), defined as passengers enplaned plus passengers deplaned plus direct-transit passengers. The key challenges for today's airports and becoming fit for the future International Airport Review Local airline reopens Lagos-Jo’burg route, deepens bilateral ties 17 December, 2020 18 December, 2020 Three quarters of the world’s 100 busiest airports are part of the ASQ programme which means that, in 2018, more than half of the world’s 8.3 billion travellers passed through an ASQ airport. In the new “Best Infrastructure and Facilitation” category, no fewer than seven Indonesian and eight Chinese airports are recognized in their size category. Learn how to respond to the rapid growth in drone use, Member tools to combat Human and Wildlife Trafficking, Developing Nations Airport Assistance (DNA) Programme, The new Airport Health Measures Audit Programme, Airport Health Measures Audit Programme (AHMAP), ACI World calls on governments to recognize airport workers as essential in vaccination campaigns, ACI World publishes year-end COVID-19 economic impact analysis, Aviation industry agrees vital slot use relief, Routes and ACI World announce exclusive partnership to support the industry in rebuilding air connectivity, ACI Airport Health Accreditation Programme. With regional offices around the world, learn more here. Beijing Capital International Airport (China) -- 101 million 3. Find the most recent technical guidance and support, press releases, bulletins, ACI Insights articles, free Global Training webinars, and important industry news related to airports and COVID-19. ACI’s ASQ is the only globally-established programme that provides objective measurement and benchmarking for airports to help drive their performance.”. “Airports have recognized that delivering a better customer experience is an important business tool in an increasingly competitive industry. Getting air traffic moving again. Paris-Charles de Gaulle Airport: ACI-NA member airports enplane more than 95 percent of the domestic and virtually all the international airline passenger and cargo traffic in North America. Airport Management Professional Accreditation Programme (AMPAP) 6 Courses - within 3 years This is an executive development programme for airport executives worldwide. Perennial winners from around the world include Indianapolis International Airport, Beijing Capital International Airport, Singapore Changi Airport, and Toronto Pearson,  Aeroporto di Roma-Fiumicino, Mumbai’s Chhatrapati Shivaji International Airport, Delhi’s, Indira Gandhi International Airport, Shanghai Pudong International Airport, and Sheremetyevo International Airport. Telephone: +1 514 373 1200 In March, Airports Council International (ACI) World published an Advisory Bulletin on the best practice for security screening during the COVID-19 pandemic. Email: mediarelations@aci.aero, Member tools to combat Human and Wildlife Trafficking, Developing Nations Airport Assistance (DNA) Programme, Download a French version of this release, ACI Airport Health Accreditation Programme, Chhatrapati Shivaji International Airport, Aeropuerto Internacional Ramón Villeda Morales, Airport International Daniel Oduber Quiros, Aeropuerto Internacional Jose Joaquin Olmedo, Tancredo Neves-Confins International Airport, Detroit Metropolitan Wayne County Airport, Minneapolis/St Paul International Airport, Félix-Houphouët-Boigny International Airport, Best Infrastructure and Facilitation by Size. © 2020 Airports Council International - North America 1615 L Street NW, Suite 300 / Washington, DC 20036 Phone 202-293-8500 / Fax 202-331-1362 The Airports Council International-North America (ACI-NA) is the voice of North American airports, representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. They cover 5 traffic categories of airport, including the … The Airport Service Quality (ASQ) programme is the world’s leading airport passenger service and benchmarking programme. ACI World Montreal, 28 October 2020 – Airports Council International (ACI) World and … Its six-course curriculum covers all functional areas of the airport business and promotes adherence to the highest professional standards. Insights into the future evolution of air transport demand across the world, 15% discount with promotional code Holiday15. Telephone: +1 514 373 1254 Kempegowda International Airport, Bangalore, India, has won the first ever ASQ Arrivals Award, based on the new Arrivals Survey – it is the first airport in the world to win both a Departures and an Arrivals award. Airports Council International is the only global trade representative of the world’s airports.Established in 1991, ACI represents airports interests with Governments and international organizations such as ICAO, develops standards, policies and recommended practices for airports, and provides information and training opportunities to raise standards around the world. Montreal, 6 March 2019 – Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality Awards which recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. Airports Council International's (January–December) figures are as follows. Safety -- for passengers and airport staff -- is paramount and that's … The Airports Council International (ACI) has included Akron Canton on the agency's Airport Health Accreditation program. 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